Returns Policy

We understand that returns can sometimes be challenging, but we're here to assist you!

If your order arrives faulty, damaged, or not as expected, please notify us immediately upon receipt. We are committed to resolving any issues swiftly.

Please note: We do not accept returns, exchanges, or refunds for change-of-mind purchases. We encourage you to carefully review your order before completing your purchase.

If you select the wrong size or color, you will be responsible for both the return shipping costs and courier fees for the replacement item. We appreciate your understanding and cooperation.

Jewelry and Jutti are non-returnable and non-exchangeable unless they are faulty. Rest assured, we take pride in offering only the highest quality products.

How to Return Your Order: To initiate a return, please send the item(s) to the following address:

Kaur Ethnic Collection
17 Kirirua Avenue
Halswell, Christchurch 8025, New Zealand.
Email - kaurethnic@gmail.com

If you have any questions or need further assistance, feel free to contact us. We’re here to help!